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Customer Support Automation for an E-commerce Business

Total Time Performed by Team Member
  • 1.5 hours/day
Total Time Saved by AI
  • 3.5 hours/day

This workflow automates customer support by integrating AI to handle common queries and route complex issues to human agents. It uses multiple platforms to ensure seamless interaction and quick resolution.

  • 104
Problem Solved

A high volume of customer inquiries resulted in delayed responses and decreased customer satisfaction. Automation reduced response times, improved customer experience, and eased the support team’s workload.

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Workflow

AI-Performed Tasks:

  1. Step 1: Queries from Shopify or WooCommerce are directed to Zendesk or Freshdesk.
  2. Step 2: Integration tool connects ChatGPT with the support platform using Make.
  3. Step 4: AI suggests responses for complicated issues using ChatGPT.
  1. Step 3: Complex queries are routed to human agents.
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Customer Support Automation for an E-commerce Business

  • 104

This workflow automates customer support by integrating AI to handle common queries and route complex issues to human agents. It uses multiple platforms to ensure seamless interaction and quick resolution.

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Features
  • Personalized CRM & App Access
    Personalized CRM & App Access
  • Lead & Marketing Automation
    Lead & Marketing Automation
  • Create Landing Pages & Websites
    Create Landing Pages & Websites
  • Initial Setup & Updates
    Initial Setup & Updates
  • Detailed Analytics & Reports
    Detailed Analytics & Reports
  • Quarterly AI Strategy Calls
    Quarterly AI Strategy Calls
  • Outsource your daily AI tasks to us - 1 per day
    Outsource your daily AI tasks to us - 1 per day
  • Hands-Off Success
    Hands-Off Success
  • Custom Chatbot Development
    Custom Chatbot Development
  • Zoom and In-Person Meetings
    Zoom and In-Person Meetings
  • Ai-Powered Marketing Audit
    Ai-Powered Marketing Audit
Core Plan
$199 / month
  • Personalized CRM & App Access
  • Lead & Marketing Automation
  • Create Landing Pages & Websites
  • Initial Setup & Updates
  • Detailed Analytics & Reports
  • Quarterly AI Strategy Calls
  • Outsource your daily AI tasks to us - 1 per day
  • Hands-Off Success
  • Custom Chatbot Development
  • Zoom and In-Person Meetings
  • Ai-Powered Marketing Audit
Ai Growth Plan
$299 / month
  • Personalized CRM & App Access
  • Lead & Marketing Automation
  • Create Landing Pages & Websites
  • Initial Setup & Updates
  • Detailed Analytics & Reports
  • Quarterly AI Strategy Calls
  • Outsource your daily AI tasks to us - 1 per day
  • Hands-Off Success
  • Custom Chatbot Development
  • Zoom and In-Person Meetings
  • Ai-Powered Marketing Audit
Ai Pro Plan
$499 / month
  • Personalized CRM & App Access
  • Lead & Marketing Automation
  • Create Landing Pages & Websites
  • Initial Setup & Updates
  • Detailed Analytics & Reports
  • Quarterly AI Strategy Calls
  • Outsource your daily AI tasks to us - 1 per day
  • Hands-Off Success
  • Custom Chatbot Development
  • Zoom and In-Person Meetings
  • Ai-Powered Marketing Audit